GamerSparc

Support

Real help, right here in Lauderhill.

Every GamerSparc PC is backed by ReSparc: a 90-day warranty, a counter you can walk up to, and people who actually built your machine.

Call us

Talk to the ReSparc team about a problem, a warranty claim or an upgrade.

(954) 368-4943

Visit the counter

Bring the PC and your receipt. We test it on the bench in front of you.

1600 NW 34th Terrace
Lauderhill, FL 33311

Get directions →

Remote help

Every GamerSparc PC includes 3 support sessions that don't expire, plus free support for the first 90 days after purchase. Paid per-incident support starts only after the 90 days have passed and your 3 sessions are used; we tell you the price before we start. During the free window we may limit help to one session a week of up to an hour.

Contact options →

90-day warranty

If a GamerSparc PC develops a hardware fault within 90 days through no fault of yours, bring it back with your receipt and we repair it, replace it with an equivalent, or refund it.

Full warranty & returns policy →

Before you call

  • Have your receipt or order reference handy
  • Note what happened and any error message
  • Back up anything important — data is never guaranteed during service

Quick fixes

My PC won't turn on / won't boot.
Check the power cable and the switch on the back of the power supply, then hold the power button for 10 seconds and try again. Still nothing? Call (954) 368-4943 or bring it in.
My controller isn't detected.
Plug it in with a USB cable first. For Bluetooth, open Steam settings > Controller and pair it there. Most modern controllers are supported out of the box.
A game won't launch on GamerSparc OS.
In Steam, open the game's Properties > Compatibility and force a different Proton version. If it uses Linux-blocking anti-cheat, it may need Windows — we can help.
How do I get to the desktop?
From Big Picture, open the power menu and switch to desktop mode. You can return to Big Picture from the desktop the same way.
Is my issue covered by the warranty?
Hardware faults within 90 days of purchase that aren't caused by damage or modification are covered. See the warranty & returns page.

Still stuck? We're a phone call away.

Stock changes daily. Call (954) 368-4943 or stop by ReSparc at 1600 NW 34th Terrace, Lauderhill.

Call (954) 368-4943Get directions